You can shop online at http://loef.sg
The stocks availability are updated real time so you need not wait for an invoice to make payment.
1) You will need to create an account with Loef. Click ADD TO BAG for items you are interested in to place them in your shopping bag. More instructions are available here.
2) Prices stated do not include postage and handling charges. There will be a $1.50 additional charge for the 1st item for normal mail and $3.75 for registered mail. Postage charges for each additional item will be at $0.50 per additional item.
Payment methods
i) Internet banking to via POSB/DBS/UOB
Please note that we do not accept interbank transfers. We accept only fund transfers for UOB-UOB and DBS/POSB – POSB accounts.
ii) debit card / credit card via Paypal.
Once you’ve completed your order, you will receive an email with details of your order and the amount payable. Please check your spam if you do not receive the email. Do identify the email as “NOT SPAM” if it gets there. Please also add our email addresses to your contacts so that future emails can get sent successfully to your inbox.
Delivery
Upon receiving and verifying your payment, we will send your items within 1 – 2 working days, unless otherwise stated.
You will receive an email notification when your parcel has been sent.
Last but not least, thank you for shopping with us. We hope you’ve had a pleasant experience and rest assured that we’ll be constantly looking for ways to improve!
Terms and Conditions
To make your shopping experience a pleasant one, please read through the terms and conditions carefully before making a purchase.
1) Prices are non negotiable.
2) We will not be held responsible for lost/damaged mailed-out items should you not opt for registered mail.
3) We check through all items before mailing them out. Hence, we do not do refunds, returns, or exchanges. However, in the unlikely event that you feel that your item is faulty, please do not hesitate to contact us at customercare@loef.sg with
- your order
- details of faults
- pictures of faults
and we will handle your case based on individual scenarios.
Last but not least, do visit us regularly for new updates!
4 comments
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August 7, 2009 at 8:31 am
Simplygreen
sorry to ask. did u just changed ur postage fee? I rem i saw it 2days ago it is not 3.75 for registered mail and normal postage fee of 1.50
August 7, 2009 at 11:34 am
cocoa05
Hi dear,
No we haven’t changed our postage fees. The $3.75 here is the total for registered mail whereas the invoices that we send out are calculated based on normal mail $1.50 and the option to add an additional $2.25 on top of that for registered mail. So the total for 1st item for registered mail still works out to be the same. =)
August 24, 2009 at 9:20 pm
Chermaine Wong
Hi, I am really in love with ” Shredded Throwover” in black. I see that it has been sold out. Will there be any stock replenishment?
August 25, 2009 at 10:19 am
cocoa05
Hi babe,
We’ll usually try our best to restock and the Sold Out sign will be posted only when restocks are unavailable. Hope you’ll fall in love with something from our future collections! =)